Order Production Times
Order Production Times
We make every effort to push rush orders through but is subject to availability. Please see our information below for general order production timelines across our product lines.
Typical Engraving / Trophies / Awards
Standard Service: 7 to 10 days on most items. Sometimes orders can be done sooner, it all depends upon our work load at the time and your order timeline requirements.
Orders submitted after 3:00 PM CST (Central Time) will more than likely not be processed until the following business day.
Promotional Products:
Our partnerships with the various Advertising Specialties/Promotional Product Manufacturers allows us access to over 1,000's or suppliers and over 1 million unique products in addition to our other awards, personalization, signage and speciality vendors. Due to the wide variety of suppliers that Benton Trophy & Awards and Benton Promouse in this product line, giving an exact timeline is impossible per order. Generally speaking, promotional products require at least ten business days and could take as long as a month to acquire or more. Some products are available in a week or less, but these are very rare. If you have any questions about product availability and production timelines, please email craig@bentontrophy.com or ron@bentontrophy.com with a product number, color, artwork, and quantity, and date required. We will follow up with the supplier about timelines and stock levels and then respond to you with a rough timeline. Production time is active after final approval of artwork proof from the factory.
Cast Metal Signage/Plaques:
Our partnerships with the our casting manufacturers/suppliers that Benton Trophy & Awards uses in this product line, giving an exact timeline is impossible per order. Generally speaking, cast plaques require a few weeks up to a month depending upon requirements of the order. If you have any questions about product availability and production timelines, please email craig@bentontrophy.com or ron@bentontrophy.com with a product style, color, artwork, and quantity, and date required. We will follow up with the supplier about estimated production timelines, stock inventory levels and then respond to you with a rough order timeline and options.
Custom Hot Stamped or Sublimated Ribbons:
Our partnerships with the our ribbon manufacturers/suppliers. Due to the wide variety of suppliers that Benton Trophy & Awards uses in this product line, giving an exact timeline is impossible per order. Generally speaking, custom ribbons require a few weeks up to a month depending upon requirements of the order and quantity or ribbons. If you have any questions about product availability and production timelines, please email craig@bentontrophy.com or ron@bentontrophy.com with a product style, color, artwork, and quantity, and date required. We will follow up with the supplier about estimated timelines, inventory stock levels and then respond to you with a rough order timeline and options.
Rush Service: Rush orders are subject to availability of materials, labor, and shop time. Rush service is not guaranteed, but we will make our best effort to accomodate your order.
Please email orders@bentontrophy.com or call the shop (320) 252-4321 or (800) 568-7495
For all rush orders, they must be submitted and confirmed by Benton Trophy & Awards, Inc. including all artwork/designs and counts to be processed ASAP.
Rush Fee Schedule:
3 Day Rush: 25% up-charge on all materials and labor or $20.00, whichever is greater.
2 Day Rush: 50% up-charge on all materials and labor or $20.00, whichever is greater.
1 Day Rush: 100% up-charge on all materials and labor or $20.00, whichever is greater.
Same-day service is generally not available in most circumstance, but may be able to accomoadate your order or engraving if our work load permits that particular day.
The customer will be responsible for any additional inbound/outbound shipping costs incurred by Benton Trophy & Awards in order to meet the rush order timeline. Some products may not be available to meet a 4 or 5 business day timeline. Please confirm with Benton Trophy & Awards to make sure your order is eligible for standard service.
Around 95 percent of the Engraving, Trophies, and Awards product line is available for a standard 7 to 10 business day production.
